Shipping Policy

Order Processing

Orders are processed once payment has been received or once a valid purchase order has been approved.

Delivery Time

Typical delivery times are 24 working hours, depending on product availability and location.

Delivery Areas

Siyazamo Store delivers within the Mpumalanga area in South Africa. Delivery to remote mining locations may require additional time and charges.

Shipping Fees

Shipping is free for the Mpumalanga area, otherwise the shipping fees are calculated based on:

  • Delivery location
  • Order size and weight
  • Urgency of delivery

Customers will be informed of delivery charges before order confirmation.

Delivery Confirmation

Customers must ensure that someone is available to receive the order. A signature may be required upon delivery.

Inspection Upon Delivery

Customers should inspect all goods upon delivery. Any damages or missing items must be reported within 48 hours.

Failed Deliveries

If delivery cannot be completed due to incorrect address details or unavailability of the customer, additional delivery charges may apply.

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